Shipping policy
Shipping Policy
At Mana Pasifika, we aim to get your order to you as quickly and safely as possible. Please review our shipping policy below:
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and public holidays).
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You will receive a confirmation email once your order has been shipped, including tracking details.
Domestic Shipping (New Zealand)
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Standard Shipping: 2–5 business days after dispatch.
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Express Shipping: 1–3 business days after dispatch (additional fees apply).
International Shipping
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Available to Australia.
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Delivery times vary based on location (generally 5–15 business days).
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Shipping rates are calculated at checkout.
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Please note that customs fees or import taxes may apply and are the buyer's responsibility.
Order Tracking
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Once your order ships, you’ll receive an email with a tracking link.
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Please allow up to 24–48 hours for tracking information to update.
Delayed or Lost Packages
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While rare, delays can occur due to customs or courier issues.
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If your package is delayed more than 10 business days beyond the estimated delivery window, please contact us at info@manapasifika.shop and we’ll assist you.
Wrong Address Disclaimer
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Please ensure all shipping details are correct at checkout.
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We are not responsible for orders shipped to incorrectly entered addresses.
